wj66 Privacy Policy

1. Information We Collect

When you register, deposit, withdraw, or use any feature on the wj66 platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, national ID number, and profile photo (as required for KYC verification).
• Contact information: email address, phone number, and residential address within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, or other divisions).
• Financial information: transaction history, deposit and withdrawal amounts in BDT, and details of payment methods used (e.g., bKash, Nagad, Rocket, Upay).
• Technical data: IP address, device type, browser version, operating system, and session activity logs.
• Behavioural data: games played, bets placed, frequency of play, and session duration data used to improve platform performance and responsible gaming features.

2. How We Use Your Information

wj66 uses your personal data strictly for legitimate and necessary purposes. We do not process your data beyond what is required. Specific uses include:

• Account creation and identity verification (KYC) to maintain a safe and compliant platform for all members.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment channels.
• Delivering customer support and resolving disputes or queries submitted through our 24/7 support channel.
• Sending account-related notifications such as deposit confirmations, bonus alerts, and security updates — never unsolicited promotional messages.
• Implementing responsible gaming tools such as deposit limits, session reminders, and self-exclusion features for players who request them.

3. Data Sharing and Third Parties

wj66 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data only in the following strictly defined circumstances:

• Payment processors: to complete bKash, Nagad, Rocket, and Upay transactions securely on your behalf.
• Identity verification services: to carry out KYC checks required for account security and compliance with anti-fraud standards.
• Technical service providers: hosting, analytics, and platform infrastructure partners who are contractually bound to protect your data and may not use it independently.
• Legal or regulatory obligations: if required to do so by applicable law, court order, or a legitimate government authority.

4. Cookies and Tracking Technologies

wj66 uses cookies and similar technologies to deliver a smooth, personalised, and secure experience on our platform. Cookies help us remember your preferences, maintain your session, and analyse aggregate usage patterns. The types of cookies we use include:

• Essential cookies: required for core platform functionality such as login sessions and payment processing.
• Performance cookies: used to measure page load speed, error rates, and session behaviour to improve user experience.
• Preference cookies: store your language setting and display preferences so the platform remembers your choices across visits.

5. Data Retention

wj66 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable regulations and internal compliance policies. Account data is typically retained for the duration of your active membership. After account closure, we may retain certain records — such as transaction logs and identity verification documents — for a defined period in line with financial record-keeping obligations.

Where data is no longer required, it is securely deleted or anonymised in accordance with our internal data lifecycle policies. You may request the deletion of your account and associated data at any time by contacting our support team, subject to any overriding legal obligations.

6. Your Rights as a wj66 Member

We respect the rights of every player on our platform. As a wj66 member, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of Access: request a full copy of the personal data wj66 holds about you, including transaction and activity records.
• Right of Rectification: request correction of any inaccurate or incomplete personal data held on your account.
• Right to Erasure: request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.
• Right to Object: object to specific uses of your data, including any direct marketing communications you no longer wish to receive.
• Right to Withdraw Consent: where your data is processed on the basis of your consent, withdraw that consent at any time without affecting the lawfulness of prior processing.

7. Security Measures

wj66 employs a multi-layered security approach to protect your personal and financial data. Our platform uses SSL (Secure Socket Layer) encryption across all data transmissions, ensuring that any information you provide — from login credentials to payment details — is protected from interception. Internally, access to player data is restricted on a strict need-to-know basis, with access logs maintained and reviewed regularly.

In the unlikely event of a data security incident that materially affects your personal information, wj66 will notify affected players promptly and take all reasonable steps to contain and remediate the situation. We continually audit and update our security infrastructure to stay ahead of emerging threats.

8. Children and Age Restrictions

wj66 is strictly an adult platform. Access to all casino games, sports betting, and account registration is limited to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. Age verification is a mandatory step of the KYC process, and we take this obligation seriously. If you believe a minor has registered on wj66, please contact us immediately.

• 21+ age verification is mandatory during account registration and may be re-verified at any time.
• Any account found to belong to a person under 21 will be immediately suspended and any funds returned after verification.
• Parents or guardians who suspect their child has accessed wj66 should contact [email protected] immediately.
• We actively use technical controls (age-gating, ID verification) to prevent underage access to the platform.

9. Changes to This Policy

wj66 reserves the right to amend this Privacy Policy at any time in response to changes in law, platform functionality, or our internal practices. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered members via their account email or an on-platform notification.

Continued use of the wj66 platform following any policy update constitutes acceptance of the revised terms. We encourage all members to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data wj66 holds about you, please reach out to our dedicated support team. We are available 24 hours a day, 7 days a week (BST, UTC+6) via the @wj66support channel or by emailing [email protected]. We aim to respond to all privacy-related queries within 2 business days.

All communications regarding your personal data will be handled with strict confidentiality. Your privacy matters to us, and we take every query seriously — whether it is a simple data access request or a concern about how your information has been used.